Helping Citizens Over 50+ Save Money

Senior Consumer Protection

Find free information and resources about Consumer Protection as a Senior Citizen. This includes who to turn to for filing complaints and information about how to avoid scams and rip-offs.
 


How To File A Complaint Against A Nursing Home or Physician

How To File A Complaint Against A Nursing Home or Physician

The Foundation Aiding The Elderly (FATE) has written instructions for how to file a complaint with the licensing authorities for physicians and nursing homes in your state. Follow their simple written instructions and contact FATE if you need help along the way.

Filing a complaint against a physician or nursing home

The Foundation Aiding The Elderly (FATE)

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FTC Consumer Information Page

FTC Consumer Information Page

If you think you have been taken advantage of, or better yet to learn how to avoid rip-offs, head over to the Federal Trade Commission’s (FTC) Consumer Information page which offers consumer information on a variety of topics including how to avoid scams and exercise your rights as a consumer.

FTC Consumer Information Page

Free Consumer Action Handbook

Free Consumer Action Handbook

The free Consumer Action Handbook is an annual publication created by the Federal Citizen Information Center.The guide contains helpful tips about preventing identity theft, filing a complaint, understanding credit and more. The new 2011 handbook is updated with new info about filing for bankruptcy, finding a lawyer, and planning a funeral, along with many other useful topics.

Request a free Consumer Action Handbook

File a Consumer Complaint

Ombudsman: Advocates for Senior Citizen Residents of Nursing Homes

Ombudsman: Advocates for Senior Citizen Residents of Nursing Homes

Use the Ombudsman Resource Center free resources to find advocates for residents of nursing homes by state. The National Long Term Care Ombudsman Resource Center, or NORC, provides assistance and support to state Ombudsman Programs. Ombudsman are essentially advocates for seniors in nursing homes and assisted living facilities who are trained to resolve problems, assist you with complaints, and provide information regarding care facilities and what you can do to get the quality care you deserve. Ombudsman are administered by the Administration on Aging (AoA) and are comprised of over 8,000+ volunteers assisting 1,000+ paid employees to handle complaints.

Advocates For Residents Of Nursing Homes & Assisted Living by State

The National Long Term Care Ombudsman Resource Center (NORC) Homepage

Administration on Aging (AoA)